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Business Development Manager (M/F/D) – Crew Management

Hamburg
Full-time
Permanent employee

Your mission

Position Summary
The Business Development Manager will be responsible for designing and executing a structured customer acquisition and PR strategy, expanding our client portfolio, and strengthening long-term partnerships within the maritime sector. The role combines strategic planning, high-level relationship management, commercial negotiation, and close coordination with operational teams.
This position reports directly to the Managing Director.

Key Responsibilities
Strategic Development
  • Develop and implement a structured customer acquisition strategy aligned with company growth objectives
  • Design and execute a targeted PR and market positioning strategy
  • Contribute to the further development of Nordic Hamburg Crewing Services’ business segments
  • Support projects aimed at revenue optimization and service enhancement
Sales & Client Acquisition
  • Identify and acquire new customers within the maritime industry
  • Establish and maintain direct contact with decision-makers (shipowners, technical managers, fleet managers)
  • Prepare and deliver professional sales presentations and commercial proposals
  • Represent Nordic Hamburg Crewing Services and associated services (e.g., Martide) at industry events, conferences, and trade fairs
  • Negotiate service contracts and commercial terms in close coordination with the Managing Director
  • Develop and negotiate budgets for offers in close coordination with the Managing Director
Key Account Management
  • Maintain and systematically expand the existing client network
  • Act as primary commercial point of contact for customers
  • Gather client feedback and coordinate solutions with operational teams
  • Ensure structured feedback loops and professional communication of solutions back to customers
Cross-Functional Collaboration
  • Work closely with operational crewing teams to ensure commercial commitments are operationally feasible
  • Align sales strategy with management and internal stakeholders
  • Provide market intelligence and competitor insights to support strategic decisions

Your profile

  • Degree in Business Administration, Maritime Studies, Shipping Management, or a comparable field
  • Several years of experience in business development, commercial management, or sales within the maritime or crew management sector
  • Strong understanding of maritime operations and crewing structures
  • Demonstrated experience in contract negotiation and budget development
  • Established network within the shipping industry is highly advantageous
  • Excellent communication and presentation skills
  • Entrepreneurial mindset with a structured and analytical approach
  • Fluent in English (German advantageous)

Why us?

  • Direct reporting line to executive management
  • High degree of autonomy and strategic influence
  • Opportunity to actively shape business growth and market positioning
  • Dynamic, internationally oriented working environment
  • Performance-driven development perspective

About us

At Nordic, we thrive on our funding principle of staying adaptive and dynamic. By embracing an innovative and forward-thinking mindset, we consistently strive to remain at the forefront of our industry. We believe in the growth and development of our employees, providing a multitude of career advancement prospects. This ensures that each team member has the chance to flourish within our adaptive and dynamic work environment. At Nordic, we celebrate a culture of continuous learning and innovation, fueling our collective progress and setting us apart of our fellow competitors.

Our company culture is characterized by flat hierarchies, open door policies, and a welcoming atmosphere, where we operate with flexibility, openness, and a strong sense of responsibility. Collaboration and teamwork are deeply anchored in our values, as we believe that by working together across departments, we can achieve seamless workflows and successfully pursue our business model, leading to continuous growth.

Join Nordic and become part of our thriving team, where your talents will be valued, nurtured, and rewarded as you embark on a fulfilling journey with us!